AHPI workshop for MBA(HHM) 2016-18 batch held during 7th-9th Dec'2017.
The first speaker for the workshop was Dr. Sujata Malik. She is currently the CEO and MD of Sunburst Healthcare Pvt. Ltd. She is an experienced healthcare professional skilled in healthcare consulting, healthcare information technology (HIT), Electronic Medical Record(EMR), Clinical Research and Medical Education.
She started the session on day 1 with brief discussions about the various NABH standards for hospitals. She explained all the standards to us in a very simple language which was easy to grasp by the students. On the second day of the workshop, she gave a lecture on how to conduct internal audits for hospitals. She explained in detail about the various types and steps involved in auditing.
The second day ended with an interesting class activity which required us to create an audit checklist for various departments of the hospital. The class also gave an assessment exam which would help the faculty to analyze our level of understanding about the AHPI workshop.
The second speaker for the workshop was Mr. Balaji Reddie.
He works as an independent management consulting professional, is the founder of the Deming Forum (India) and is also currently an Assistant Professor for operations at the Balaji Institute for Modern Management, Pune. His session was on lean six sigma in healthcare industry. He started by sharing with us the history behind quality management. He spoke all about the principles and studies of W.E Deming and Dr. Joseph Juran. He made us understand the aspects of quality management in the form of great real life examples. He gave us an insight to the core teachings of W.E Deming and Dr. Joseph Juran since he himself has been tutored under Prof. Henry R. Neave ( Retired W.E. Deming professor of leadership and management at the Nottingham Trent University, UK).
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