Healthcare IT- New Frontier

Healthcare IT- New Frontier

The guest lecture was conducted by Symbiosis Institute of Health Science, Pune on 13^th of December, 2018.

The lecture  began with introduction of Dr. Neeta Bhatia. Ma’am is a senior healthcare consultant with a wide experience of over 16 years with extensive knowledge of US and Indian healthcare

Ma’am started the session by discussing about the big four firms- Amazon, Google, Apple and Uber. Then she moved by introducing about the transformation timeline in healthcare and its importance. Sir also mentioned that human body is also a source for big data. Ma’am also highlighted about the digitalization in healthcare, IOT, Big Data, Cognitive ability, real-time processing, hybrid cloud computing and block chain. Overall the session was interesting.

In the end, the felicitation was done by Dr. Meenal Kulkarni.

It was truly an enlightening session which taught the students, the importance of IT in healthcare and various trends emerging in the industry.

IMPORTANT DATES - SNAP 2018

Important Dates MBA (Hospital & Healthcare Management) Programme Batch  2019-21

Details	Date
SNAP Registration Commences	August 13, 2018 Monday
SNAP Registration Closes	November 28, 2018 Wednesday
SNAP Payment Closes	November 28, 2018 Wednesday
SIHS Registration Closes	December 31, 2018 Monday
SIHS Payment Closes	December 31, 2018 Monday
SNAP Admit Card Live	December 01, 2018 Saturday
SNAP Online Test	December 16 , 2018 Sunday
SNAP Result	2nd Week of January 2019
Announcement of Shortlist for Group Exercise and Personal Interaction	January 29 , 2019, Tuesday
Group Exercise, Personal Interaction & WAT	March 8th , 9th & 10th 2019 , Friday, Saturday & Sunday
Announcement of First Merit list	March 18th , 2019, Monday
Last date for payment of fees for candidates in the first merit list	March 30th , 2019, Saturday
Induction and Programme Commencement	June 18, 2019, Tuesday

* Subject to change

Proud Moment

Congratulations Stephanie Fernandes, Student MBA HHM 18-20 Batch for winning the quiz competition at the 6th Annual Conclave on"Doing it the rightway" organised by Wockhardt Hospitals in Mumbai ...

NABH workshop for MBA HHM Batch 18- 20 students

Successful Conduct of NABH workshop for MBA HHM Batch 18- 20 students

First batch -
3rd, 4th & 5th December 2018

REPORT ON HR ANALYTICS WORKSHOP

REPORT ON HR ANALYTICS WORKSHOP

INTRODUCTION

The 1^st year MBA- HHM (2018-2020) students of Symbiosis Institute of Health Sciences has a workshop on HR Analytics on 24^th and 25^th of September 2018. The workshop was taken by Mrs. Maneeesha Shukla who is an enterprising, enthusiastic and accomplished professional with a rich experience of more than 8 years in the domain of statistical analysis, risk management, business consultation and analytics to streamline data into actionable insight in order to drive business strategy and profitability. She was certified as India’s first analytics professional from INFORMS, Maryland, USA.   

The session on the first day started at 9.30am. A total of 98 students attended the conference. Our guest Mrs. Maneesha was introduced by the students Yashpriya and Shreya. Madam briefed us about the HR norms and policies, their duties and responsibilities.

DAY 1

Topics

The topics that were covered for the day were as follows:

1)    Evolution of HR

2)    Role of HR

3)    Need for HR analytics

4)    Algorithm that tells a boss who might quit

5)    HR analytics helps HR Management

6)    How HR analytics shape the business

7)    Is business of business only business  (Debate)

8)    Complex stat techniques

9)    Benefits of HR analytics

Evolution of HR

Questions were asked to the students about HR to get a feedback about their knowledge on the topic. HR evolved in the year 1960. The 2^nd reform took place in the mid 80’s. During the 3^rd reform i.e. during the bubble burst there was a global crisis, to find out the root cause of failure of the companies productivity. That is when the HR evolved.

Role of HR

An HR Manager should abide by the following roles in an organisation:

1.     Recruitment

2.     Training

3.     Appraisal

4.     Maintain work culture

5.     Resolving conflicts

6.     Employee relations

7.     Rewards and Incentives

8.     Legal knowledge

9.     Payroll management

Need for HR Analytics

HR analytics, also called talent analytics, is the application of considerable data mining and business analytics techniques to human resources data. The goal of human resources analytics is to provide an organization with insights for effectively managing employees so that business goals can be reached quickly and efficiently. The challenge of human resources analytics is to identify what data should be captured and how to use the data to model and predict capabilities so the organization gets an optimal return on investment on its human capital. HR analytics does not only deal with gathering data on employee efficiency. Instead, it aims to provide insight into each process by gathering data and then using it to make relevant decisions about how to improve the processes.

One such is Talent analytics; which is more qualitative and is basically for processes from talent management like personal development, recruitment, succession planning, retention etc.

By definition, Big Data in HR refers to the use of the many data sources available to your organization, including those not traditionally thought of in HR; advanced analytic platforms; cloud based services; and visualization tools to evaluate and improve practices including talent acquisition, development, retention, and overall organizational performance.  This involves integrating and analysing internal metrics, external benchmarks, social media data, and government data to deliver a more informed solution to the business problem facing your organization. 

HR analytics helps HR Management

HR plays an important role in business outcomes, and utilizing data provides a key advantage in terms of decision-making. Though analytics won’t solve every HR challenge, they can provide an understanding of business functions and help trained HR professionals develop plans that “ talent investments while effectively monitoring recruiting, development, engagement, productivity, accountability, retention and many other workplace initiatives,” according to leading workplace intelligence expert.

HR analytics aim to provide insight into how best to manage employees and reach business goals. Now that more businesses realize that data helps them hire and retain the right talent, companies are investing in HR analytics tools, along with trained professionals who understand how to mine and apply them. HR analytics can help businesses make smarter decisions.

Experts say the current trend toward HR analytics will continue to grow, with analytics playing a central role in talent acquisition, development, and operations.

How HR analytics shape the business

Data analytics in Human Resources is quickly becoming a new area of innovation and focus because of the insights it can provide around workforce management. Workforce analytics has emerged as the key avenue for HR to become a proactive force for managing human capital and strengthen business strategies.

Analytics is being looked to as a way to break down human behaviour into something that is easy to quantify and understand. That’s a big aspiration for any analytical model, and the gap between the goal and some returns has caused the industry to shift its focus to a goal of understanding.

Is business of business only business (Debate)

We resumed the session after a lunch break. The students were divided into two equal groups for a debate on the topic “Is business of business only business”. The students participated in the debate actively. It was an interactive session where madam could judge the students and she marked them depending on their response to the debate.

Benefits of HR analytics

HR analytics help organizations a great deal. One-way analytics make a company more successful is improved hiring decisions. With analytics, HR can make better choices based on historical data and easily derive the best candidate from that data. Another analytic that helps HR departments ensure a company is successful is good training. Every organization needs a training process and gaps in this process can lead to major problems and increase costs. HR analytics help organizations guarantee if employees are making full use of training opportunities.

Better insights are another HR analytic that helps companies become more successful. These insights about employees help shape strategies that boost morale, retention and engagement. Stable retention is another way HR analytics make a company great. It is important for a company to understand why employees leave and stay with the company. The HR department can use a variety of tools like employee satisfaction surveys, team assessments, exit interviews and stay interviews to determine the reasons employees enjoy their time with the company.

Conclusion

The session for the day ended at 4.30pm. The student were able to understand the HR related work but understanding the data procedures was a little difficult as most of the students have a medical background. Madam mailed us the link for the data to be installed in the student’s laptops for the next day’s session, and the students left the premises.

DAY 2

On 25 September 2018, we had our second day of workshop which started at 9 am in the auditorium which was conducted by Maneesha Shukla. As ma’am yesterday told us to download the SAS, virtual box, and python, R which we downloaded and came from the link which she had sent us. Then ma’am started teaching us about the R and the tools & statistic used in it with different codes. As all the codes & things she thought us was very new to us and interesting to learn. Ma’am was coming to us personally and solving our doubts regarding the coding. Then we got a break for 5-10 mins and again we started with coding system.

 After the debate, ma’am thought us about the SAS in which coding, statistics problem were solved easily few of the topics which were thought to us in the biostatistics like the T test, chi square test, mean, median, mode, co relation, null hypothesis, etc. due to this thought syllabus this all test we were able to fast and learn fast what ma’am was teaching. After the leaning session the 5 students were supposed to be selected for the IIM round. Then the teachers and maneesha ma’am discussed among themselves about the students. The students were selected on the bases of their involvement in the workshop, answering the question asked, coming up with new ideas & showing up their talent. After that the results were announced in the class the students selected were – Manpreet kaur, Bhavya Kumar, linnie Jose, Anuradha sikri, Sumiran pantula. This students were given certificates by Maneesha ma’am. Thomas and Sumiran also got the certificates for as The Coordinators. All the workshop photographs were clicked by Shreya Avchat & Tejas popli. And then the thanks giving was done by Yashpriya Sharma.

 Feedback forms were distributed to the students for their opinion & reviews on the workshop held. The rating were giving and some feedback points were written down by the students as per their viewpoint. After that ma’am congratulated all the students and wished them best luck for the future. As then the two days’ workshop came to an end. Many new things we learned though this workshop.

Report compiled by:

Ms.Stephanie Fernandes

Ms. Pradnya Chavan

Guest lecture Series

The guest lecture was held on 31^st august 2018 in symbiosis institute of health sciences. We had two guest speakers who enhanced the environment by sharing their views and presenting their thoughts.

The first speaker was Dr. Rajeev Boudhankar , CEO of Bhatia Hospital . In his lecture he discussed on How To Be A Successful Professional. He discussed what all are the skill sets required in a healthcare field or generally to become successful in any organization .He also introduced the audience to many exclusive examples and challenges in the world at large with different references. He shared his own experience on how he evaluated an individual during an interview .Not only by giving examples but also  with his speech he motivated our students to become successful and develop leadership and communication skills before entering  any organization. During  his session he constantly asked us questions about what is leadership , what all are the skills sets or what one expects in an organization .Basically we all enjoyed the motivational talk. It helped us gain confidence in what ways we have to achieve our dreams and how we should tackle problems in the organization to become successful.

The second speaker was Dr. Lalit Verma , Vice president of Apollo Hospitals who gave presentation on Patient Safety Considerations In Hospital Planning. He gave a brief outlook on what all needs to be kept in mind while planning a hospital for patients , as there is an increase chances of safety issues in regards of patient health. He elaborated on different measures of safety to be kept in mind and followed in hospital in terms of infrastructure modulation , infection control, disaster management , emergency services and all health related issues. He gave a brief scenario in the hospital when it comes to deal with problems of a patient as well as safety measures.

Report By 

Guest Lecture Committee 

MBA HHM Batch 18-20

Pictures Courtesy 

Spandan Roy Bardhan 

MBA HHM Batch 18-20

National Seminar on Health Skills 2016

National Seminar on Health Skills 2016
16th Feb 2016

SIHS is  organising  National Seminar on Health Skills on 16th Feb 2016.

Capt. Rajiv Pratap Rudy, Union Minister of State Skill Development and Entrepreneurship (Independent Charge) & Parliamentary Affairs, Government of India. has consented to the Chief Guest .

The seminar will be presided over by Prof. (Dr.) S B Mujumdar ,Founder and President of Symbiosis Society

Managing a Crisis: Communication in Outbreaks and pandemics Dr. Supriya Bezbaruah

On the 4^th of February, 2015, a lecture in Managing a crisis in Health emergences and communication in such times was held for the MBA-HHM and B.Sc B.M.T students of SIHS at Ambedkar Bhavan.

This session was conducted by Dr. Supriya Bezbaruah who is a Project Manager, South-East Asia Region, Pandemic Influenza Preparedness (PIP) Framework Partnership and Communications Officer, Communicable Diseases Department at the World Health Organization Regional Office For South-East Asia (WHO-SEARO).

Madam started the lecture with a game of Chinese whispers to demonstrate how warped a message can get when not communicated correctly. As a health provider you may think your message is perfectly clear but there is a high possibility of it getting distorted due to people’s listening skills, perception &  interpretation, hence it is important to know your audience, especially when it involves risk communication in outbreak of a disease for prevention and control. Sustainability in risk communication is something that should be done.

Madam also touched upon the current scenario of outbreaks, the latest in the news being the Zika virus. Prior to this it was H1N1, SARS in South Africa and, closer to home, dengue. She shared her experience saying that the first step in any outbreak is ensuring the healthy stay healthy and the sick do not get any sicker. An example of an Ebola survivor was stated, about when he had no trace of the virus in his blood he was taken to Delhi for further testing and traces were found in his urine. Seeing this and not being sure about the course of action he was quarantined.

She continued her session talking about the “sensitive side” of an epidemic. As educated people familiar with the sciences of the situation we accept precautionary measures. But for people who do not know the gravity of the situation, it can be a very confusing and frightening experience. Political sensitivity is also of utmost importance when dealing with politicians and the media. During a scare, people often react without thinking and that escalates matters.

This is where communication comes in. For example, in an immunization schedule, if it is properly communicated to people, the acceptance rate will be higher.

Madam continued to talk about some of the proactive communication being used today, about how with the world being a global village, communication channels have changed and the major economic impact most epidemics have on a community, citing examples of SARS and Ebola.    

Madam concluded her lecture citing “Lessons learnt from the past”. These included points she found from dealing with various outbreaks and how she learnt to look at situations differently.

Madam concluded saying – humans are emotional, hence, when dealing with such situations it in important to not only think with your head but also with your heart. We need to hear less and listen more.

All in all, it was a very insightful lecture and the students of both faculties went back with a new ideas of importance of correct communication system during an out-break of a disease. 

Interdisciplinary Seminar on Health Economics

On the 28^th of February, an Interdisciplinary Seminar on Health Economics was scheduled for the MBA-HHM 2015-17 batch at the SIHS Auditorium.

The session started with an opening address by the HOD, MBA – HHM, Col. Dr. Vijay Deshpande who introduced the topics for the day.

This was followed by our 5 guest speakers for the day:

NO.	GUEST SPEAKER	TOPIC
1	Dr. Jyoti Chandiramani	Introduction to Health Care Economics
2	Dr. Abhijit Deshpande	Private Equity in Health Care
3	Dr. Anjali Radkar	Pattern of Morbidities & Cost of Healthcare of Urban Elderly
4	Dr. B. S. Powdwal	Effects of Health Insurance on Healthcare Economics
5	Mr. Vishal Amolik	Health Care Economics, Indian Scenario

Session 1:

Introduction to Health Care Economics, an Overview – Dr. Jyoti Chandiramani

The session started with Dr. Jyoti Chandiramani talking about the basics   of Economics and its relation to the healthcare sector. Ma’am is the Director of Symbiosis School of Economics and the Dean of the faculty of Humanities and Social Sciences in SIU.

Madam’s lecture focussed on the fact that the demand for healthcare greatly outweighs the current supply. This is due to the ever increasing birth rate and reducing death rate not only in India as a country but worldwide. Health care economics is a social system that studies the supply and demand of health care resources and the effect of health care services on a population and helps us change the systems according to this evolving trend.

Some of the other points covered during the lecture were the difference between Microeconomics and Macroeconomics, the social sectors involvement in the same and how the Human Development Index (HDI) – which was first put forward by Nobel Laureate Prof Dr. Amartya Sen and Mr. Mahboob Ul Haq, an economist – has drastically shifted its trend.

\She ended by talking about the Millennium Development Goals and their targets and how with a 1.54% p.a rise in the sector achieving these goals may soon be possible. The session was then open for questions from the students. Madam’s lecture gave us a bird’s eye view of what the economic scenario is currently and where we feature in the same.

Session 2:

Private Equity in Health Care – Dr. Abhijit Deshpande

The second speaker was Dr. Abhijeet Deshpande who holds a Ph.D in Management and Diploma in Marketing from the UK. Prior to being the Director of the Board of University Development, sir headed the MBA-HHM department at SIHS.

Sir’s lecture was very relevant to our current programme and he included points about marketing as well. In brief, he discussed the BCG matrix, Product mix and the importance of considering the Length, Breadth and Depth of any product before it is launched. He also shed light on terms like Cash cow, market decline, etc.

Sir then moved on to talk about private equity being a part ownership of any sector and how capitalization has a huge impact on the same. He discussed various business models and spoke about Mutual fund investors and venture capitalists. An example of the same was given – EYEQ, which is an ophthalmic care facility providing quality eye care at affordable prices to patients in small towns across India.

The lecture was concluded with sir taking in brief about the capital market and the shares available. “Due to the significant growth in subsectors and the volume decline between the years 2012 and 2013 the future looks promising” was Dr. Deshpande’s expert opinion.

As a final note, sir encouraged us to focus heavily on finance during these 2 years as according to him it is the crux of any industry. His advice and pointers gave us all the resolve to do more than just what is expected of us.

Session 3:

Pattern of Morbidities & Cost of Healthcare of Urban Elderly – Dr. Anjali Radkar

Dr. Anjali Radkar from Gokhale Institute was able to deliver a lecture very relevant to our course as she herself had done the study on Morbidity patterns and healthcare expenditure for the same in the Urban Elderly. She holds a Ph.D in Population Studies from the International Institute of Population Sciences and is the Associate Professor at the Gokhale Institute of Politics and Economics.

Ma’am spoke very passionately about the study she had conducted and gave us all inputs regarding how to go about conducting similar programs. Ma’am spoke in detail about the steps involved in conducting a study of this magnitude and shared her experiences with us – both the positives and the issues she faced during the course of the study. She explained the importance of which sample population is to be taken and how to go about comparing results.

Ma’am also spoke about the ICPD in Cairo, 1994 and how expenditure is allotted to the healthcare sector. She spoke at length about the Maternal Mortality Rates, Perinatal Mortality Rates and the impact of the same on the community. She shed light upon how of migration of younger worker population from the rural areas to the urban areas and their subsequent stay in urban slums changes the dynamic of the respective cities and hence affects the country as a whole.

On the whole, Madam’s lecture was a first person’s view on what to expect when conducting a study and it was very insightful for all of us planning to take up similar projects in the near future.

Session 4:

Effects of Health Insurance on Health Economics – Dr. B. S. Powdwal

Dr. B.S. Podwal is the Vice President and Head of Enterprise Fraud Prevention Unit at Bajaj Allianz Life Insurance. Additionally and very impressively sir is also an IASSC Certified Lean Six Sigma Black Belt.

Sir provided a look into the insurance scenario globally and in India. He provided a comparative look between the methods used in developed nations, undeveloped nations and currently developing nations. Sir spoke in length about the Medicare and Medicaid Health Services. He shared his opinion on the same.

According to sir, the NHS had a huge role to play in the declining economy of the USA as it not only has to pay the 401K on retirement but also takes responsibility for paying unemployment welfare. In a country like the US it manages to stay afloat but a similar plan wouldn’t work in a country like India which has a huge population and limited funds.  However, sir did stress on the importance of Health insurance and stated that it should be mandatory for every citizen. In a position such as ours, the best bet would be to look at group insurance.

The global economic scenario is completely interlinked and hence any change in the economy of any country will impact the others in some way or another. An example would be the recent recession in the USA which, although far away, still led to a drop in the value of the Indian Rupee.

Sir ended on a positive note, giving examples of Telemedicine and robotic surgery and said that this would probably be instrumental in providing the required care to needy sectors and fill in the gap of required professionals in various areas.

Session 5:

Health Care Economics, Indian Scenario – Mr. Vishal Amolik

The final speaker for the day was Mr. Vishal Amolik. He was very keen to share his experience and present his views on the Indian Public sectors role in Healthcare Economics. Sir has an M.A in Economics and is an assistant Professor at MU College of Commerce. He is currently pursuing his Ph.D in Business Economics.

The lecture started with sir talking about the importance of the “3 A’s” of Healthcare – Availability, Accessibility and Affordability. He shared the current government initiatives being undertaken to provide the same. He explained in detail the government’s current role in the industry and their progress.

Sir then moved on to a topic of great controversy – “Public v/s Private Debate in the Health care Sector”. He stated the importance of health for all and shared his views on why healthcare is the industry to look at for the maximum growth within the next few years.

He ended by saying that it is time that the ever growing need for healthcare should be met. He then provided solutions and ideas for a Public – Private partnership in healthcare provision.

The final vote of thanks was delivered by Brig. Dr. Anil Pandit which was short and sweet and the perfect conclusion to this insightful session.