REPORT ON HR ANALYTICS WORKSHOP

REPORT ON HR ANALYTICS WORKSHOP

INTRODUCTION

The 1^st year MBA- HHM (2018-2020) students of Symbiosis Institute of Health Sciences has a workshop on HR Analytics on 24^th and 25^th of September 2018. The workshop was taken by Mrs. Maneeesha Shukla who is an enterprising, enthusiastic and accomplished professional with a rich experience of more than 8 years in the domain of statistical analysis, risk management, business consultation and analytics to streamline data into actionable insight in order to drive business strategy and profitability. She was certified as India’s first analytics professional from INFORMS, Maryland, USA.   

The session on the first day started at 9.30am. A total of 98 students attended the conference. Our guest Mrs. Maneesha was introduced by the students Yashpriya and Shreya. Madam briefed us about the HR norms and policies, their duties and responsibilities.

DAY 1

Topics

The topics that were covered for the day were as follows:

1)    Evolution of HR

2)    Role of HR

3)    Need for HR analytics

4)    Algorithm that tells a boss who might quit

5)    HR analytics helps HR Management

6)    How HR analytics shape the business

7)    Is business of business only business  (Debate)

8)    Complex stat techniques

9)    Benefits of HR analytics

Evolution of HR

Questions were asked to the students about HR to get a feedback about their knowledge on the topic. HR evolved in the year 1960. The 2^nd reform took place in the mid 80’s. During the 3^rd reform i.e. during the bubble burst there was a global crisis, to find out the root cause of failure of the companies productivity. That is when the HR evolved.

Role of HR

An HR Manager should abide by the following roles in an organisation:

1.     Recruitment

2.     Training

3.     Appraisal

4.     Maintain work culture

5.     Resolving conflicts

6.     Employee relations

7.     Rewards and Incentives

8.     Legal knowledge

9.     Payroll management

Need for HR Analytics

HR analytics, also called talent analytics, is the application of considerable data mining and business analytics techniques to human resources data. The goal of human resources analytics is to provide an organization with insights for effectively managing employees so that business goals can be reached quickly and efficiently. The challenge of human resources analytics is to identify what data should be captured and how to use the data to model and predict capabilities so the organization gets an optimal return on investment on its human capital. HR analytics does not only deal with gathering data on employee efficiency. Instead, it aims to provide insight into each process by gathering data and then using it to make relevant decisions about how to improve the processes.

One such is Talent analytics; which is more qualitative and is basically for processes from talent management like personal development, recruitment, succession planning, retention etc.

By definition, Big Data in HR refers to the use of the many data sources available to your organization, including those not traditionally thought of in HR; advanced analytic platforms; cloud based services; and visualization tools to evaluate and improve practices including talent acquisition, development, retention, and overall organizational performance.  This involves integrating and analysing internal metrics, external benchmarks, social media data, and government data to deliver a more informed solution to the business problem facing your organization. 

HR analytics helps HR Management

HR plays an important role in business outcomes, and utilizing data provides a key advantage in terms of decision-making. Though analytics won’t solve every HR challenge, they can provide an understanding of business functions and help trained HR professionals develop plans that “ talent investments while effectively monitoring recruiting, development, engagement, productivity, accountability, retention and many other workplace initiatives,” according to leading workplace intelligence expert.

HR analytics aim to provide insight into how best to manage employees and reach business goals. Now that more businesses realize that data helps them hire and retain the right talent, companies are investing in HR analytics tools, along with trained professionals who understand how to mine and apply them. HR analytics can help businesses make smarter decisions.

Experts say the current trend toward HR analytics will continue to grow, with analytics playing a central role in talent acquisition, development, and operations.

How HR analytics shape the business

Data analytics in Human Resources is quickly becoming a new area of innovation and focus because of the insights it can provide around workforce management. Workforce analytics has emerged as the key avenue for HR to become a proactive force for managing human capital and strengthen business strategies.

Analytics is being looked to as a way to break down human behaviour into something that is easy to quantify and understand. That’s a big aspiration for any analytical model, and the gap between the goal and some returns has caused the industry to shift its focus to a goal of understanding.

Is business of business only business (Debate)

We resumed the session after a lunch break. The students were divided into two equal groups for a debate on the topic “Is business of business only business”. The students participated in the debate actively. It was an interactive session where madam could judge the students and she marked them depending on their response to the debate.

Benefits of HR analytics

HR analytics help organizations a great deal. One-way analytics make a company more successful is improved hiring decisions. With analytics, HR can make better choices based on historical data and easily derive the best candidate from that data. Another analytic that helps HR departments ensure a company is successful is good training. Every organization needs a training process and gaps in this process can lead to major problems and increase costs. HR analytics help organizations guarantee if employees are making full use of training opportunities.

Better insights are another HR analytic that helps companies become more successful. These insights about employees help shape strategies that boost morale, retention and engagement. Stable retention is another way HR analytics make a company great. It is important for a company to understand why employees leave and stay with the company. The HR department can use a variety of tools like employee satisfaction surveys, team assessments, exit interviews and stay interviews to determine the reasons employees enjoy their time with the company.

Conclusion

The session for the day ended at 4.30pm. The student were able to understand the HR related work but understanding the data procedures was a little difficult as most of the students have a medical background. Madam mailed us the link for the data to be installed in the student’s laptops for the next day’s session, and the students left the premises.

DAY 2

On 25 September 2018, we had our second day of workshop which started at 9 am in the auditorium which was conducted by Maneesha Shukla. As ma’am yesterday told us to download the SAS, virtual box, and python, R which we downloaded and came from the link which she had sent us. Then ma’am started teaching us about the R and the tools & statistic used in it with different codes. As all the codes & things she thought us was very new to us and interesting to learn. Ma’am was coming to us personally and solving our doubts regarding the coding. Then we got a break for 5-10 mins and again we started with coding system.

 After the debate, ma’am thought us about the SAS in which coding, statistics problem were solved easily few of the topics which were thought to us in the biostatistics like the T test, chi square test, mean, median, mode, co relation, null hypothesis, etc. due to this thought syllabus this all test we were able to fast and learn fast what ma’am was teaching. After the leaning session the 5 students were supposed to be selected for the IIM round. Then the teachers and maneesha ma’am discussed among themselves about the students. The students were selected on the bases of their involvement in the workshop, answering the question asked, coming up with new ideas & showing up their talent. After that the results were announced in the class the students selected were – Manpreet kaur, Bhavya Kumar, linnie Jose, Anuradha sikri, Sumiran pantula. This students were given certificates by Maneesha ma’am. Thomas and Sumiran also got the certificates for as The Coordinators. All the workshop photographs were clicked by Shreya Avchat & Tejas popli. And then the thanks giving was done by Yashpriya Sharma.

 Feedback forms were distributed to the students for their opinion & reviews on the workshop held. The rating were giving and some feedback points were written down by the students as per their viewpoint. After that ma’am congratulated all the students and wished them best luck for the future. As then the two days’ workshop came to an end. Many new things we learned though this workshop.

Report compiled by:

Ms.Stephanie Fernandes

Ms. Pradnya Chavan

Guest Lecture Report “Scrum: The Art of Doing Twice the Work in Half the Time

The interactive workshop on SCRUM Project Management System took place on 5^th Jan, 2016 at the Vishwabhavan Auditorium from 3:0-5:30 PM in Symbiosis Institute of Health Science, S B Road, Pune.

Speaker-

The guest speaker for the session was Mr. Rahul Kadri, Partner and Principle Architect, I.M. Kadri Architects from Mumbai. He is a known architect and designed townships for Tatas, Jindals and Reliance, Hotel and Resorts for Taj and Club Mahindra, College Campuses for Symbiosis and Supreme Court of India and more.

Session Details-

The lecture was organized by the Symbiosis Institute of Health Science in Vishwabhavan Auditorium for the students of MBA-HHM programme and the faculties of health and biomedical science for the knowledge on the SCRUM Management System

The session started with welcome address by the Director of SIHS Dr. Rajeev Yeravdekar, who welcomed the guest speaker Mr. Rahul Kadri and gave an introduction about him to the audience.

The speaker started the lecture by introducing to us the book of

“Scrum: The Art of Doing Twice the Work in Half the Time, By Jeff Sutherland”  in which he talks about how the Scrum is an agile process, how to reduce the time for doing any work and how to increase efficiency on doing work in the stipulated time. People work best when they are happy, “Authentic happiness” was his starting agenda.

He spoke on what is a team, importance of teams- How to get a team to be effective, how to make an ordinary team into a good team using the scrum technique. He emphasized on the speed and accuracy of a team managed with scrum technique and its comparative study with the other ordinary teams. He focused that the main aim of any business is to create customers. He told us about the product and the scrum master which are included in an agile transition.

He spoke about how a scrum master doubles the speed of work and reduces the effort exerted on it by half. He also told us about the sprints and phases of the technique, how we should retrospect to improve. Then he gave us the motivational speech on how multitasking is different and is a way of restricting the distraction from the work. He told us to rate the stories- which gives maximum value and takes the least amount of effort, which is also responsible for the revenue. The product owner and the team, they are a cross functional team. A scrum master should be someone who will take charge and follow a process. There has to be be autonomy and alignment.

In the end he gave some examples of the companies who are using the SCRUM technique in their organization like Google, Oracle, Microsoft, a Sweden aircraft carrier designing company SAAB. The SAAB manufactures the fighter planes and aircraft carrier with the SCRUM technique which makes them the world’s greatest aircraft manufacturing company.  Finally we had a session of  Q&A with the audience and cleared their doubts and queries.

Outcomes of the Training Workshop-

At the end of this session, the students of MBA(HHM) and faculties of health and biomedical science gained knowledge on how the SCRUM/Agile transition works in an organization and how does it increases its efficiency while reducing the time period. They learnt about how the scrum technique can help the organization to work without distraction between its employees and giving the customer satisfaction at each and every stage.

Scrum: The Art of Doing Twice the Work in Half the Time by Jeff Sutherland.

SCRUM workshop was conducted for MBA HHM Students  by Mr. Rahul Kadri, Director,Kadri Consultants Architects & Planners.

 According to  Jeff Sutherland  We live in a world that is broken. For those who believe that there must be a more efficient way for people to get things done, here from Scrum pioneer Jeff Sutherland is a brilliantly discursive, thought-provoking book about the management process that is changing the way we live.
 
In the future, historians may look back on human progress and draw a sharp line designating “before Scrum” and “after Scrum.”  Scrum is that ground-breaking.  It already drives most of the world’s top technology companies.  And now it’s starting to spread to every domain where people wrestle with complex projects.
 
If you’ve ever been startled by how fast the world is changing, Scrum is one of the reasons why. Productivity gains of as much as 1200% have been recorded, and there’s no more lucid – or compelling– explainer of Scrum and its bright promise than Jeff Sutherland, the man who put together the first Scrum team more than twenty years ago.
 
The thorny problem Jeff began tackling back then boils down to this: people are spectacularly bad at doing things quickly and efficiently. Best laid plans go up in smoke. Teams often work at cross purposes to each other. And when the pressure rises, unhappiness soars. Drawing on his experience as a West Point-educated fighter pilot, biometrics expert, early innovator of ATM technology, and V.P. of engineering or CTO at eleven different technology companies, Jeff began challenging those dysfunctional realities, looking  for solutions that would have global impact.
 
In this book you’ll journey to Scrum’s front lines where Jeff’s system of deep accountability, team interaction, and constant iterative improvement is, among other feats, bringing the FBI into the 21st century, perfecting the design of an affordable 140 mile per hour/100 mile per gallon car, helping NPR report fast-moving action in the Middle East, changing the way pharmacists interact with patients, reducing poverty in the Third World, and even helping people plan their weddings and accomplish weekend chores. 
 
Woven with insights from martial arts, judicial decision making, advanced aerial combat, robotics, and many other disciplines, Scrum is consistently riveting. But the most important reason to read this book is that it may just help you achieve what others consider unachievable – whether it be inventing a trailblazing technology, devising a new system of education, pioneering a way to feed the hungry, or, closer to home, a building a foundation for your family to thrive and prosper

 Reference  - Jeff Sutherland.

NABH workshop at SIHS

TRAINING SESSION ON PERSONALITY DEVELOPMENT

 The three day training session was held i.e13^th,15^th and 17^th July 2015 for MBA-HHM batch 2015-17.

The sessions were taken by Miss Christine D.Patham who has a vast experience in marketing with many reputed companies,after which she moved  to work as an HRD trainer, which was a paradigm shift in her career. Here she realised that she wanted to do something more than just being in a desk job decided  to take her passion as a trainer . The sessions were based on various topics involving the overall personality development.

 July-13th : PERSONALITY DEVELOPMENT AND BRAND YOU!

This was first session , emphasis was on                                        

Ø  Realisation and increased potential

Ø  Credibility,                                                                 

Ø  Enhancing leadership role                                

Ø  Strengthening morality                              

Ø  Ethics for future.

The elevator pitch concept was the new idea of introduction we learnt, which helped us define ourselves in 60seconds in a short and crisp way, which can be used on meeting someone for the first time and also introduction.

This tool is well used in interviews where most of the time interview panel start with OK -

“ So please tell us some thing about you”

Second emphasis was on basic etiquettes of greeting–

Ø  Firm hand shake,

Ø  conversing in a polite yet confident tone

Ø  Pitch of communication

Ø  Warm smile on our face

Ø  All this can make a lot of difference when we interact with someone.

In the second half she gave us the activity on imagination –

“Keeping our eyes closed and imagining the sky.”

After the beautiful imagination came the surprising meanings behind the visions which gave an insight to what our basic nature is.

The second activity was on the type of personality, various questions were put forward and the results stood for the different types of personalities according to the human psychology.

July 15^th: COMMUNICATION SKILLS,DRESS SENSE,DINING ETIQUETTES AND STRESS MANAGEMENT.

The second session was held on 15h July, where we were told the importance of being a good listener and how we tend to misinterpret things by not paying attention or not being able to understand what a person says.

The emphasis of a word and how it changes the interpretation of an entire statement was something to wonder about!

The next topic she spoke of was the importance of having a good dressing sense.

Smart managers should not only talk smart but also look smart.The first impression which is created is always by what we wear and how we carry ourselves, examples of how appropriate clothing plays a major role in judging people and it should be according to the occasion.

Dining etiquettes was something which was one of the most interesting topics of the day, where she helped us know the American and British styles of dining using various cutlery and glasses too.

The second Half was about stress management where we were introduced to the terms “eustress” (positive stress”) and “distress” (negative stress).She explained how worrying about future and fear of repeating mistakes of the past can result in stress.We got encouraged for not regretting over the past and learning from mistakes by getting rid of our weakness.

This was followed by a series of stress awareness tests which helped us understand the reactions we give on certain situations and how satisfied we are from our profession and work.

                                         

The day ended with a very inspiring and indeed heart touching video of Nick Vujicic, who taught us the importance of life and that we should seize the day with beautiful memories and live each day with high spirits and joy.

July 17thTIME MANAGEMENT AND TEAM BUILDING.

The third and last day was on time management when we had been asked to imagine what we would do if we had Rs.86,400 with us.The class spent the next 5 minutes fantasizing about the huge amount of money,at the end of which we got to know that those were the number of seconds we had in a day and the things we chose to do with the money were the ways we chose to spend our entire day.A quick realisation of this fact followed a set of tests which gave us an insight of how much we value time and how we can manage our day better by changing a few things.

In the second half we were given the example of Steven Covey’s “90/10 Principle” which talks about how we can simplify our life by only changing our reactions to the situations, if not being able to stop them from happening.

This was followed by “Steven Covey’s Urgency Index” test which stood by the principle of “First Things First”.

After this she spoke of the Biorhythm or Biological Clock and said that everyone has their “peaks” and “troughs” of energy throughout the day.This was followed by a talk on-

Ø  Team building& team work help us understand the importance of team work

Ø  One leader in a team and team member are equally important

Ø  Role of co-ordination- important role in teamwork

Ø  Case study which ended the session.

Sessions like these are not only been informative, but also interactive where we learnt a lot of things which may not be a part of our academics, but are essential qualities which will help us transform fromMBA graduates into  “SMART MANAGERS”.

These are the values which we need to inculcate in ourselves that will make us responsible and reliable and through which we will understand how to prioritize things and deal with situations which will make us stronger and successful in every walk of life

“Through practicing and adopting them as a way of life.”

We, batch of MBA-HHM 2015-17 look forward to have more of such sessions which will help us grow beyond the bounds of our limitations and build our confidence.

A Report By-

Dr.SHWETA SABBERWAL

MBA HHM 2015-17 

Connexions - A unique Initiative for recruitment

The session started with a brief introduction of Baba Ramdev by Dr.Harshita Kumar, Student (MBA-HHM)-2014-2016

Baba Ramdev is a spiritual leader known for his contributions in yoga and Ayurveda. He is best known for popularising yoga among Indians through his mass yoga camps. He founded the Patanjali group of institutions for the promotion and practice of yoga and ayurveda.

Dr.Vidya Yeravdekar introduced Baba Ramdev by enumerating  his various  achievements. He is the Man of Distinction who refused to accept the highest civilian award i.e Padmabhushan and the Cabinet Ministry Seat .He showed dedication to serve humanity with spreading of health awareness and practice of Traditional medicine with main focus on preventive aspect of medicine.

Baba Ramdev mainly talked on the topic “YOGA FOR HEALTH” that focuses on strength, and breathing to boost physical and mental wellbeing. He stressed on” MODERN MEDICINE” which includes:

·         Primary Prevention

·         Secondary  Prevention

·         Control Care

·         Cure

·         Rehabilitation

 Ms. Patham gave an overview on how to build up the professional Excellence as a tool in today’s contemporary society. She spoke about the Human Response Development as a tool for enhancing the potential.

She conducted an activity wherein she made all the delegates realize that all have the same anatomy but all are different because of their skill sets and the quality in them. The best paradigm that she quoted was of Dr. S.B.Mujumdar who is a successful professional in academics as he started this University from a scratch by valuing his Visions.

Basically, professionalism depends on attitude; believe in oneself and converting the belief in reality. The professional excellence and the personal excellence is an excellent amalgamation of the two as they both help in establishing a human in the society. One thing to ponder and remember is that the personal excellence will transform into professional excellence.

 Mr. Venkatesh Iyer is the MD & CEO of GOLI VADA PAV Pvt. Ltd. with an 18 year of work experience in Corporate Finance. He introduced the audience to the notion of “Dream to destiny”. He explained that the word enthusiasm is made from two words i.e. ‘enthu’ meaning you and ‘siasm’ meaning God. It means invoke and inspire the god in you and the success is yours. He inspired the audience and told them that if you don’t use your potential it will evaporate. He went on to explain how universe conspires to help each and every one of us to achieve our dream and that the same has been evident through all the great books and the great sayings. He told that the story of the world is written in one language and i.e. Courage.

He further went on explaining how the idea of Goli Vada Pav Pvt. Ltd was incorporated and how he moved ahead with lots of challenges to face. The idea which came as a passion was that ‘Indian people will have Indian food’ but the opportunities and economics are to be handled with the brain. It was the thought and conception that Burger and Vada Pav are just twin brothers and just as the burger being handy and convenient the vada pav will also sell with same level of convenience in regards to the changing lifestyle of growing India. He told that entrepreneurs never vote for the form of the product they go for the content and which here was just what every Indian would like potatoes, wheat and besan

Dr. B. V. Krishnamurthy introduced his topic by raising various questions concerning quality in health care organizations (HCOs), such as “Are Quality Management Services (QMS) important for HCOs?”, “What is accreditation?” and “Is there a role for hospital administrators in health care accreditation?”

Dr. Krishnamurthy ended the session with a positive message about quality measures leading to patient satisfaction and sustainable organizational growth by teamwork and a supportive work culture in implementing QMS in health care organizations.

Academic Committee 

National Seminar 2015 

XVIIth National Seminar on Hospital & Healthcare Management, Medico Legal Systems and Clinical Research

The Symbiosis Institute of Health Sciences (SIHS) will be organizing a two-day National Seminar on Hospital and Healthcare Management, Medico legal systems & Clinical Research, on 1^st & 2^nd May 2015 on its Lavale campus in Pune.

The seminar delves into the current scenario within Indian healthcare which is witnessing several innovations and initiatives. The sessions at this Conference will address the contemporary issues  in the hospital, pharmaceuticals , IT, medical devices manufacturing and clinical research & Insurance sectors.

The highlight of the Seminar is the Pre conference symposium on Successful healthcare models which will generate intellectually invigorating discussions in various verticals of healthcare.

Around 1000 healthcare professionals from various sectors are expected to participate in the seminar from all over the country.

Connexions- Right People Right Job

INTERDISCIPLINARY SEMINAR - HEALTHCARE AND LAW

On 11^th April 2015 an INTERDSICIPLINARY seminar on LAW and HEALTHCARE was conducted. The session began with lightening the e-lamp. There was an addresal  by Rajiv sir where he mentioned the importance of law and healthcare and the integration of the two fields. He also mentioned about the INTERNATIONAL RELATION CONFERENCE which will be held in December 2016.

The first speaker of the day was Mrs Shashikala Gurpur, Director of Symbiosis Law College. She highlighted on the topic “PURPOSE OF LAW IN HEALTHCARE” where she talked about ethics, code of conduct ,diligence and the emerging concept of LEGAL MEDICINE. She gave us practical example by discussing various cases like Anuraddha Saha case which enabled us to understand the topic in a simple and practical way.

The second speaker of the day was (Brig) Dr Anil Pandit. The topic of discussion was “IMPORTANT PROVISION OF SPECIAL BHHR ACT AND BMW RULES”. There was mention of certain acts like “Bombay Nursing Home Registration Act-1949. Sir also explained in great detail the functions of LSA, how to register under this act, fees for registration, penalty or Fine, cancellation and also Inspection. Later the BMW Rules were elaborated in detail focusing on the aim and objective of the rules, disposal techniques, Managemnt process, Steps in waste management  and concluding with the functions of BMW Rules.

The next topic of discussion was PC PNDT ACT AND MTP ACT. The introduction the topic was given by two professors of the law collge of symbiosis- Ms Garima and Mr Sachin. Ms Garima briefed us about the rules and regulationhins of sex determination and Mr Sachin talked about Social Sensitization. The topic was continued by Adv Milind Salunke where he discussed the the various sections under this act, the exceptions under this act, registration, penalty and finally fine. All the speakers were felicitated by Dr (col) Vijay Deshpande.

The next sessionwas taken by Sirish Kulkarni.  He introduced us to new terms like VICARIOUS LIABILITY”.  Sir also talked in depth about Tortuous Liability and its types. Briefed us about Doctrine of Respondent Superior. He discussed various cases like Hillyer’s case,  Spring Meadows Hospital vs Harjot Ahluwalia case.

The final speaker before lunch was Dr Walke where mentioned the Tips and Tricks of a good CEO. He in short educated us about hospital liability, its types and also extensively discussed about direct liability with several cases. The session ended with an interactive Question answer session.

SESSION 2

Post lunch the session continued at around 2pm and the next speaker was an eminent personality, Dr. Sanjay Gupte (MD, DGO, FICOG, FRCOG, and LLB) and the topic of his discussion was CONSENT, DOCUMENT & RECORD KEEPING IN HOSPITALS. Dr. Gupte started the session by mentioning the common errors in practice in hospitals; Medicine error, IV line related, Equipment related, anaesthesia related, surgery related etc. Further he continued by stating the importance of maintaining the registers, case papers (OPD, IPD, OT), referral notes, high risk communication, discharge cards etc. Finally he spoke about the essence of consent in any given case by explaining its types and legal aspects of it.

Next speaker, Advocate. Dr. Milind Salunkhe (BHMS, DHA, MBA, and LLB) briefed on CRIMINAL PROSECUTION IN MEDICAL INSTITUTIONS. At around 3 45 pm, PANEL DISCUSSION began and the panellist were Dr. Sanjay Gupte, Dr Walke and Adv. Dr. Milind Salunkhe: wherein the first question was raised by an MBA HHM student that how important is medical transcription and EMR in document and record keeping, which was satisfactorily answered by the panellists on podium. Next question was asked by a LAW student doing course on study of human rights, that what is the essence of consent to minor? to which the panellist especially Dr. Gupte answered saying that in the west there is this concept of mature minor wherein the minor is given right to consent which will be soon implemented in India as well. Similarly few others also raised their question in regards to legal aspects in hospital which was satisfactorily answered by the group of panellists. Last but not the least the session ended by VOTE OF THANKS given by our very own Col. Dr. Vijay Deshpande, HOD of MBA HHM.

SUBMITTED BY- Samreen Wanjwarkar

                                Juhi Chugh